Say hi to Claire, our digital assistant
Claire is part of our staff here at Clearview! You get to interact with her when you chat with us on our website or within digital banking, or when you call our care center. Chat with Claire via the chat icon in the bottom right hand of your screen or call 1-800-926-0003. While talking with Claire, you can get answers to frequently asked questions, such as:
- “How do I report fraud on my card?”
- “What do I need to sign up for digital banking?”
- “How do I apply for a car loan?”
If you need additional help, Claire can transfer you to our staff during our regular business hours.
When you talk to Claire by phone, you can get additional account information without talking to staff.
-
Check balances
Listen to your current account balances
-
Recent activity
Hear a list of recent transactions, withdrawals, or deposits
-
Transfer funds
Make a transfer between your Clearview accounts
-
Make payments
Make a loan or credit card payment to and from your Clearview accounts
How you can start a conversation
- Website: Click the chat icon in the bottom right hand corner of your screen to start a chat with Claire.
- Phone: Call 1-800-926-0003.
- Online banking: Click the chat icon in the bottom right hand corner of your screen to start a chat with Claire.
- Mobile app: Under More, select Claire, our digital assistant from the Connect with Us menu.
Claire FAQs
-
Claire can only return account information over the phone. For any protected information, you’ll need your member number and PIN.
-
Claire can be reached 24/7 from our website or by calling 1-800-926-0003.
-
Claire will transfer you to a live agent through chat when you ask for an agent, human, or use a similar phrase. Our staff is available during our regular business hours. Please see our Contact Us page for more details.
-
Yes. Claire will prompt you when you’re first connected with an option to use your keypad to receive account information.