Contact Us

"Friendly people, fast responses, helpful information. That's all you can ask for when you have a question or need other assistance."
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What's on your mind? We're always happy to hear from you.

Have a question about your account? Lost your debit card? Want investment advice? No matter what information you need or financial challenges you're facing, contact Clearview at your convenience and we'll gladly point you in the right direction. 

Important Phone Numbers

Care Center: 1-800-926-0003

Care Center Hours: Monday - Friday: 8 a.m. - 6 p.m.; Saturday: 9 a.m. - 2 p.m.

Lost or stolen credit card: Call 866-576-1342 any hour of the day, seven days a week.

Lost or stolen debit or ATM card: Call our Debit Card Hotline at 1-888-918-7734.

Changing debit or ATM card PIN: Call 1-866-985-2273 to change the PIN of your debit or ATM card. You can also make the change on many STAR Network ATMs.

TellerPhone: Conduct financial business on the phone 24/7 at 1-800-926-1188

Credit Card Customer Service: 1-866-820-5866

Member Resolutions (Collections): 1-866-265-3422

Clearview Investment Advisors: 1-800-926-0003 ext. 21040

Clearview Insurance Services: 833-331-0013

GreenPath Debt Solutions: 1-877-337-3399

Mortgage payments or questions: Contact Midwest Mortgage at 1-800-262-6574 or visit their website.

Please use our media contact: Visit our Media Center

Financial Center Phone Numbers

Life, Disability, or Involuntary Unemployment Claim? We are here to help!

In your time of need, our claims process is quick and easy. If you elected payment protection on your loan, you can use this convenient claims process to quickly and easily file your claim.

Begin the claim process here.

If you prefer, call 1-844-707-4964 to begin the process and a CUNA Mutual Group Claims Specialist will guide you through the process.

CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates. Payment protection products include debt protection products available through the credit union.


Contact Form

Fill out this simple form and one of our team members will contact you soon. Please note, do not send any sensitive account or personal information through this form.

What's included?
  • Call on our Care Center
  • Report a lost card
  • Bank by phone 24/7
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Still have questions about Contacting Us?
You can schedule an appointment at any financial center by using our online appointment scheduler. You can also schedule an appointment by calling the financial center you'd like to visit. You can find a list of our financial center phone numbers on our contact us page.

To schedule an appointment with Clearview Investment Advisors, call 1-800-926-0003 ext. 21040 (these appointments cannot be made through our online appointment scheduler at this time).
Yes, this is very important. We use email to communicate with digital banking users. Please log into digital banking and select My profile under Manage account. Under Personal Information, type your new email address in the “Email” section and click the “Update” button. You can also call us at 1-800-926-0003 and we'll make this change for you. 
Call our Care Center at 1-800-926-0003 to make your payment from your debit card or checking account at another financial institution to your Clearview loan or credit card. There's a service fee per transaction.
If you're unable to use any other methods to make a payment to your loan or credit card, please send payments to the following addresses:
  • Credit cards: Clearview Federal Credit Union, PO Box 71050, Charlotte, NC 28272-1050
  • Loan or deposit address: Clearview Federal Credit Union, ATTN: Payment Processing, 8805 University Blvd, Moon Twp, PA 15108-2580
Yes, you can edit or cancel the next payment anytime before the send date or the entire recurring payment plan at anytime. For the next payment, you can edit the Send Date, Amount, Subject Line, and Personal Message, without affecting the rest of the plan. For the entire recurring payment plan, you can edit the same fields as well as the Frequency and Duration.