Welcome to Clearview!

We’re excited to have you join the Clearview family.
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We’re glad you’re here!

Clearview is the financial partner with the solutions you need to enjoy a better life. As of April 1, 2023, you’ll be able to seamlessly bank with Clearview at any of our financial centers across Southwestern PA or using our robust digital suite. ​

In order to help your transition, please provide or update your current email address with PA HealthCare Credit Union prior to March 31, 2023. You can either call PA HealthCare or use online banking to do so.

We want to make sure this transition is as easy as possible for you. We’ve answered some of the most frequently asked merger-related questions below. If you can’t find the answers you’re looking for, give our Care Center a call at 1-800-926-0003 or chat with us online. 

Access

Digital banking
Access your accounts anywhere at anytime from your desktop, tablet, or phone.

Clearview Live®
Bank face-to-face with our staff from your phone, computer, or one of our video teller machines.

Financial centers
Stop by one of our 18 convenient locations across southwestern PA.

Save

Savings Accounts
On top of the savings account that establishes your membership, we have Member's Choice, Christmas and Vacation Club accounts, and a health savings account option.

If you had a Club account with PA HealthCare Credit Union, it will be transferred to a Clearview Club account and will then follow the Clearview Truth in Savings disclosure.

Certificates
We have certificate terms ranging from 3 to 60 months so you can tailor your savings to your needs! They all renew at maturity unless you indicate otherwise.

If you had a certificate with PA HealthCare Credit Union, all of your current accrued dividends will be paid out on March 30, 2023, and will then follow the Clearview Truth in Savings disclosure.

Money Market Accounts
We have Money Market accounts that offer higher yields than traditional savings accounts and easy access to your money whenever you need it.

If you had a Money Market account with PA HealthCare Credit Union, all of your current accrued dividends will be paid out on March 30, 2023, and will then follow the Clearview Truth in Savings disclosure.

Individual Retirement Accounts
A Clearview IRA can let you pursue your lofty goals by providing the money you'll need for a happy, active retirement. We offer Traditional and Roth options, as well as IRA Certificates.

If you had an IRA with PA HealthCare Credit Union, all of your current accrued dividends will be paid out on March 30, 2023, and will then follow the Clearview Truth in Savings disclosure.

Spend

Checking Accounts
When it comes to checking accounts, we start with the basics and then go way beyond. Each account comes with a debit card to give you access to your money when you need it. 
  • Absolute Checking®: Our top checking account filled with perks like identity theft protection, cell phone protection, discounts, and shopping rewards.
  • Simple Checking: Earn dividends, Debit Purchase Rewards, and everything else you’d expect from a checking account.
  • Basic Checking: Our no-frills account with no minimum balance requirements or monthly fees. If you had a checking account with PA HealthCare Credit Union, this is the Clearview checking account you’ll be transferred into once the merger is complete. If you had a PA HealthCare Credit Union debit card, you should receive your new Clearview debit card by April 1, 2023. Keep an eye on your mail for more information.
Don’t forget: Your checking account number will change once the merger is complete. You’ll also need to order new checks. We’re offering up to a $15 credit for the first order of new Clearview checks for anyone who wants them. Visit clearviewfcu.org/checks to place your order!

If you want to upgrade your checking account option after the merger, all you have to do is call our Care Center at 1-800-926-0003.

Credit Cards
Whether you're looking for cash or merchandise rewards, extra low interest payments, or a way to build your credit rating, we have a credit card for you.
  • Premium World® card: Earn up to 2% cash back on all purchases with our Premium PerksSM program and redeem those rewards how you want to: on cash back, dining, entertainment, groceries, and more.
  • Platinum card: Enjoy rock-bottom rates, anti-fraud protection, and a wide range of Mastercard concierge services. If you had a credit card with PA HealthCare Credit Union, this is the Clearview credit card you’ll receive closer to the merger date! Keep an eye on your mail for more information. 
PAHCU credit cards will be converted and members will be reissued Clearview credit cards as of April 19, 2023. If you have ScoreCard Rewards, they’ll expire on March 31, 2023. Please redeem them online prior to March 31, 2023 to avoid forfeiting your rewards.

Your new Clearview credit card will be active on April 20, 2023. You’ll then be able to access your card information via our digital banking. Once you have access to our digital banking, you can sign up for credit card eStatements and set up any automatic credit card payments to your new card number. If you have any questions regarding your credit card, please call 1-866-820-5866.

Please note: Check back soon for information regarding the last date you can make a payment to your PA HealthCare Credit Union credit card. Be sure to save your statements and transaction information as they will not be available after the merge

Borrow

Auto Loans
Our auto loan terms can be used for new or used vehicles. You can also choose to get pre-approved so you can go to the dealer with financing already in hand.

Mortgages
We offer affordable fixed-rate options and friendly lending experts who can help you choose one that fits your financial needs.

Home Equity Loans or Lines of Credit
Whether you need a lump sum loan or a line of credit you can flexibly use when you need it, our home equity options are here to help you cash in on the value of your home.

Personal Loans
If you’re running low on cash, we have a long list of ways we can help. Whichever you choose, you’ll get affordable rates and flexible repayment plans.

Please note: Any loan balance that you currently have with PA HealthCare Credit Union will transfer directly to your Clearview account with the current loan balance and at the original term and rate. Clearview requires that you make your monthly loan payment(s) in full every month while a loan balance exists. After April 1, 2023, Clearview will report your loan activity to the credit bureaus. 

Protect

Clearview Insurance Services
We’re here to help you prepare for all of life’s ups and downs. Choose from vehicle insurance, property insurance, business insurance, life insurance, and more. Members save an average of $550*! Get a free quote.

Learn

The Clear View
Our personal finance blog is full of articles that will help you better understand your financial life.

Zogo Financial Literacy
Download the Zogo app to boost your financial literacy game and earn gift cards to your favorite retailers!

Financial Wellness Plan
Chat with our Solutions Specialists to review your finances and find personalized solutions to meet your financial needs or goals.

*Figure of $550 is based on a national average of customer-reported savings from the previous 12 months, compared to their premiums before switching. Average savings includes all single policy and multiple policy auto and home insurance premiums. Your savings may vary. Not all products, coverages and discounts are available in every state. Restrictions, exclusions, limits and conditions apply.

Available insurance products are not deposits of Clearview Federal Credit Union and are not protected by any type of deposit insurance, are not obligations of or guaranteed by Clearview Insurance Services or its affiliates, and may be subject to risk. Insurance products are not insured or guaranteed by the National Credit Union Administration (NCUA) or any other agency of the United States. Any insurance required as a condition of the extension of credit by Clearview Insurance Services need not be purchased from our Agency but may, without affecting the approval of the application for an extension of credit, be purchased from an agent or insurance company of the customer's choice.

Merger Questions

The effective legal date of the merger was November 1, 2022. The two credit unions merged their financial records, the PA Healthcare charter ended, and our credit union became Clearview Federal Credit Union.

We’ll merge our computer systems and data on March 31, 2023. Because of that, you should continue to conduct business as usual at PAHCU branches or via the PAHCU app or Home Banking until the data conversion is completed on March 31, 2023.

Members can also conduct PAHCU transactions via Shared Branching in person at select Clearview financial centers during this time. Visit clearviewfcu.org/locations to find a financial center.

Current PAHCU accounts will automatically switch over as of April 1, 2023. A series of communications will be sent over the next several months with details and expectations for the data merger.
Both branches will remain open through the merger. PAHCU will be closed during the data conversion on March 31, 2023.

Once the data conversion takes place on March 31, 2023, all PAHCU members will automatically become members of Clearview and be entitled to all benefits and solutions offered by Clearview.

They became Clearview employees.
The par value for PAHCU is $25 and the par value for Clearview is $10. The par value will become $10 for the members of the merged credit union.

Yes. PAHCU has Credit Life and Credit Disability Insurance coverage with CUNA Mutual Group. PAHCU Members will be offered an opportunity to convert their coverage to the equivalent Clearview insurances through an opt-in option. By opting in to the Clearview coverages, PAHCU Members will have continuous coverage on their current loans. If the member doesn’t complete the opt-in process, the current loan insurances will expire as of April 1, 2023. PAHCU members will receive CUNA opt-in information in February, 2023. 

PAHCU’s GAP and Mechanical Breakdown insurances with CUNA Mutual Group will stay in effect as they are related to the vehicle and not the Member.

If you have ScoreCard Rewards with your credit card(s), they’ll expire on March 31, 2023. Please redeem them online prior to March 31, 2023 to avoid forfeiting your rewards.

Yes, PAHCU credit cards will be converted and members will be reissued Clearview credit cards as of April 19, 2023. If you have ScoreCard Rewards, they’ll expire on March 31, 2023. Please redeem them online prior to March 31, 2023 to avoid forfeiting your rewards.

Yes. After the data conversion on March 31, 2023, loan balances that you have with PAHCU will transfer directly to Clearview, with the current loan balance and at the original term and rate. Your loan activity will then be reported to the Credit Bureaus by Clearview. Clearview does require that a loan payment be made every month while a loan balance exists.

All new solutions need to be opened with Clearview. Visit our website and complete an online application, use Clearview Live®, or visit a financial center.

No. Clearview won’t automatically merge PAHCU accounts into existing Clearview accounts. After the merger data conversion on March 31, 2023, you’ll have two separate Clearview accounts. If you’d like to combine the accounts into one, please contact Clearview after the data conversion merger and they’ll be happy to combine them.

We have 18 financial centers across southwestern PA. Visit clearviewfcu.org/locations to find a location near you.
If you’re enrolled in eStatements with PAHC, you’ll be automatically enrolled in eStatements with Clearview effective for your April statement.  If you’re not enrolled in estatements with PAHC, you’ll continue to receive paper statements on a monthly or quarterly basis unless you elect to receive Clearview eStatements by opting in after April 1. Please note that a paper statement fee may apply. You can opt in to eStatements by logging in to Clearview online banking under additional services or in the mobile app under the More menu.
Use the log in box on our website or the sign up button on the login page of our mobile app to enroll. Your username will be your Clearview account number and your password will be the last 4 digits of the SSN and the 4-digit birth year of the primary account holder. You’ll be asked to create a username and password, then you’ll be ready to go! Review our digital banking enrollment for more details on username and password requirements.
As long as your username fits our criteria and isn’t currently being used by another member, you’ll be able to enroll with your previous username. The same goes for your password, but we recommend changing your password every so often to help prevent account takeover.
If you need your account number, contact our Care Center at 1-800-926-0003.
The last day that you’ll be able to access your current digital banking account is Thursday, March 30, 2023 at 4 p.m. ET.  Beginning Saturday, April 1, 2023, you’ll be able to enroll in Clearview’s digital banking.  To do so, use the login box on our website or the sign up button on the login page of our mobile app.  Enter your Clearview account number as your username. Your temporary password is the 4-digit birth year + the last 4 digits of the social security number of the primary account holder. Once logged in, you will be directed to update your username and password.  Review our digital banking enrollment for more details on username and password requirements.
 
After enrolling in digital banking, select Bill Pay under the Payments section in online banking or on the Payments page in the mobile app. You may be prompted to enter additional information before completing your registration. After any requested information has been added, read and review the terms and conditions, then select ‘Complete sign up.’  You’ll be able to use Bill Pay immediately after registering.
If you have any issues signing up for Bill Pay, contact our Care Center at 1-800-926-0003.
The last date to process any previous Bill Payments you had scheduled is March 28, 2023. Any payments scheduled to be sent or processed after that date will not be delivered. If you have payments set up to send, review the send and processed dates prior to March 28.
During the transition period (now until April 1, 2023), PAHCU branches will not have access to perform transactions for current Clearview members.
Money Management is the same tool as MoneyDesk that you may have used in your old digital banking environment, just with a new name! You’ll have access to all the same features, like budgets and spending analysis, to stay on top of your finances.
Within online banking, select Money Management under Manage account or within the app, select Money Management under Manage account from the More page. Read and accept the terms and conditions. Your Clearview accounts will automatically be added to Money Management. Select the ‘Add an account’ button at the top of the page to begin adding your outside accounts.
No account information will be transferred over to Money Management. You’ll need to add your outside accounts after registering in digital banking.
Current terms and conditions apply for your IRA. Any fixed rates on an IRA certificate remain the same until the maturity date is reached. Any IRA savings products fall under the credit union's current rate upon conversion.