Spam & Phishing Scams

Scammers are really convincing manipulators. Take care before you click or give info.
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Beware of phishing scams

Your financial security is our top priority. Please remember that we'll never initiate a call, email, or text asking you for:

  1. Your debit/credit card number, PIN, or CVV.
  2. Your member number, account number, full social security information, or any other security passcodes.
  3. Your online or mobile banking login information.
  4. Your passwords.

You should remember to never share any of this information with anyone. Remember that while our employees may contact you to verify suspicious debit or credit card transactions, they'll never ask you for the info above.
 
If you receive one of these calls or texts or you have supplied personal information via email, phone, social media, or other means to someone you suspect is scamming you, please contact us immediately at 1-800-926-0003 or call the number on the back of your card.
 
Always monitor your account and if you see fraudulent transactions, notify us right away. You can use our Card Defense® app to set up and receive transaction notifications for your debit and credit cards. The app also lets you turn your card off if you suspect fraudulent activity. You can also protect yourself by registering for real-time text fraud alerts for your Clearview credit and debit cards. Once registered, you'll receive a text and/or pre-recorded voice call when there's a suspicious transaction on your card.


Look out for malicious messages that carry malware and viruses.

Spam is the electronic equivalent of junk mail. The term refers to unsolicited, bulk email. Spam often contains malicious hyperlinks to target your personal information or encourage you to provide a form of payment. Luckily, most modern email services provide spam filters to block these messages before you see them.

Unfortunately, cyber criminals may still infiltrate your inbox using purchased or stolen email lists that contain your address or phone number. These scammers may contact you by email, phone call, text message, or social media message in an attempt to collect personal and financial information or infect your machine with malware and viruses. If you receive one of these messages, always delete the message without responding to it or opening any links.

There are a few ways to recognize phishing attempts when you come across something suspicious. Pay attention to the name of the sender and the website's URL. Malicious emails and websites may look identical to a legitimate site, but the URL may use a variation in spelling or a different domain (e.g., clearviewfcu.org vs. clearviewfcu.com). If you are unsure whether a message's request is legitimate, try to verify it by contacting the company directly. Contact the company using information provided on an account statement, not information provided in the email.

It's important to remember that Clearview will never send you unsolicited messages asking you to provide personal or account information. If you receive a message that claims to be from Clearview, you can always feel free to contact us at 1-800-926-0003 or call the number on the back of your card to double check its authenticity.

Having the latest operating system, software, web browsers, anti-virus protection, and apps is the best defense against viruses, malware, and other online threats. Stay up to date, and keep a clean machine to protect yourself.

Learn more about spam and phishing from StaySafeOnline.org.

Quick tips
  • Update your anti-virus protection
  • Be wary of fake URLs
  • Make calls to verity senders
Still have questions about Security?
No. Your online account information is available only via secure access by using your User ID and password. The information is not public. Unless you share your password, no one else can access your account information online.

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“Clearview takes the time to understand the customer at a human level instead of as numbers on a paper.” William, Member since 2016
Learn More- Go to membership page
Learn More- Go to membership page
I live in California and have been a member of this fabulous credit union for over 30+ years doing all of my banking and loan requests from the west coast. I have never considered switching to a different banking institution because of the personalized service, electronic banking system, bill pay feature and the ability to speak with someone live when I need to. Athena, Member since 1985
Become a member- Become a member
Become a member- Become a member
I used the Clearview Live machine at the Moon location the other day, keeping my social distance and it was great. I was in my warm car and well away from the teller. Robert, Member since 2013
Learn more- Clearview Live
Learn more- Clearview Live