Beware of phishing scams
We’ve been made aware of a recent phishing scam targeting some of our members where phone calls and texts are being made from someone posing as a Clearview representative. The fraudster has spoofed our 1-800 and local numbers to make it look like a legitimate call.
The fraudster is very convincing, but please remember that we will never initiate a call, email, or text asking you for:
- Your debit/credit card number, PIN, or CVV.
- Your member number, account number, full social security information, or any other security passcodes.
- Your online or mobile banking login information.
- Your passwords.
You should remember to never share any of this information with anyone. Our employees will never reach out to you asking for this information, even if there’s suspected fraud on your account.
If you receive one of these calls or texts or you have supplied personal information via email, phone, social media, or other means to someone you suspect is scamming you, contact us immediately at 1-800-926-0003.
Always monitor your account and if you see fraudulent transactions, notify us right away.
Look out for malicious messages that carry malware and viruses.
Spam is the electronic equivalent of junk mail. The term refers to unsolicited, bulk email. Spam often contains malicious hyperlinks to target your personal information or encourage you to provide a form of payment. Luckily, most modern email services provide spam filters to block these messages before you see them.
Unfortunately, cyber criminals may still infiltrate your inbox using purchased or stolen email lists that contain your address or phone number. These scammers may contact you by email, phone call, text message, or social media message in an attempt to collect personal and financial information or infect your machine with malware and viruses. If you receive one of these messages, always delete the message without responding to it or opening any links.
There are a few ways to recognize phishing attempts when you come across something suspicious. Pay attention to the name of the sender and the website's URL. Malicious emails and websites may look identical to a legitimate site, but the URL may use a variation in spelling or a different domain (e.g., clearviewfcu.org vs. clearviewfcu.com). If you are unsure whether a message's request is legitimate, try to verify it by contacting the company directly. Contact the company using information provided on an account statement, not information provided in the email.
It's important to remember that Clearview will never send you unsolicited messages asking you to provide personal or account information. If you receive a message that claims to be from Clearview, you can always feel free to contact us at 1-800-926-0003 to double check its authenticity.
Having the latest operating system, software, web browsers, anti-virus protection, and apps is the best defense against viruses, malware, and other online threats. Stay up to date, and keep a clean machine to protect yourself.
Learn more about spam and phishing from StaySafeOnline.org.
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- Update your anti-virus protection
- Be wary of fake URLs
- Make calls to verity senders