Current National Credit Union Administration (NCUA) E-mail Scam
Clearview Federal Credit Union is aware of a new e-mail scam that appears to be from the National Credit Union Administration (NCUA). These e-mails are being sent to credit union members to inform them of a “NCUA refund”, and asking them to submit a “NCUA refund request” through a provided link. If the member proceeds, the link will direct them to a false Web site and ask for their personal information, as well as install a recording device onto the computer.
This message is a scam and should be deleted immediately. The NCUA and Clearview will never solicit e-mails requesting your credit union account number, password, PIN, or other personal identity information.
If you have already responded to such an e-mail and provided any confidential information, please notify Clearview immediately by calling 1-800-926-0003. We will be happy to assist you with changing your account PIN, as well as in taking any additional action to protect your Clearview account.
If you feel that you have received a fraudulent phishing e-mail purportedly from the NCUA please forward the entire e-mail message to Phishing@ncua.gov.
Text Message Alert
There have been ongoing reports of Clearview members and non-members receiving text messages from an unknown source stating that their Clearview Debit card has been blocked, and they must provide information in order to reactivate their card.
This is a fraudulent practice, called SMiShing, where identity thieves attempt to obtain sensitive information. Clearview does not send text messages asking for any sensitive information. If you receive such a message, do not respond to the sender and delete the message immediately. If you have provided information about your ATM or Debit card in response to a message like this, please call us at 1-800-926-0003 to cancel your current ATM or debit card, and to obtain a new one. More information about SMiShing and other types of fraud can be found on our Web site by clicking here.
WARNING: VOICE RECORDING PHISHING SCAM ALERT!
A recent phishing scam involving voice recorded phone messages has been brought to our attention. Several members have received phone calls with voice recorded messages saying that there has been a compromise on your credit card. You are then prompted to enter your card information (if you answer the phone) or to call a number (if the message is left as a voice mail) where you are then prompted to enter your card information. This number is a California based number with the area code of 310. If you have already entered this information, please contact our Card Services Department at 1-800-926-0003, option 4.
Clearview will never ask for card information via recorded message or authorize any third party to do so. If you receive this message, do not give any information on your credit card. If you have any questions on this scam, please contact our Card Services Department.
"$50.00 Reward" Survey Is A Phish
Please be aware of any fraudulent “$50.00 Reward” e-mails that you may receive by e-mail. These surveys are part of recent scams aimed at securing confidential personal data for possible identity theft.
E-mails are being sent in the name of (Credit Union National Association) CUNA and (National Credit Union Administration) NCUA. The CUNA phish uses a subject line: "Get your $50.00 Reward Survey with Credit Union National Association." The message includes the America’s Credit Unions brand logo.
The text of the NCUA message is addressed to "Dear National Credit Union Administration Customer," offers a survey with five easy questions, and a $50 credit to the recipient’s account.
Neither CUNA nor NCUA are financial institutions; they don’t have consumer accounts. The recipient message asks the recipient to click on the link. There, the recipient is asked for financial information.
If you receive a "$50 Reward" e-mail, do not click on the links provided. These e-mails should be deleted.
National Credit Union Administration (NCUA)
Clearview Federal Credit Union is aware that there are multiple e-mail fraud attempts, known as “Phishing,” being initiated via e-mail sent to both Clearview members and the general public that appear to be from the National Credit Union Administration (NCUA). These e-mails may ask for the recipient to click on a link to verify their credit union account registration. If the recipient proceeds, the link will direct them to a false Web site and ask for their credit union account number and PIN, as well as other personal information.
These messages are a scam and should be deleted immediately. Clearview will never solicit e-mails requesting your credit union account number, password, PIN, or other personal identity information. We remind you to only enter your personal account information from a secure Web site.
If you have already responded to such an e-mail and provided any confidential information, please notify Clearview immediately by calling 1-800-926-0003. We will be happy to assist you with changing your account PIN, as well as in taking any additional action to protect your Clearview account.
If you feel that you have received a fraudulent phishing e-mail purportedly from NCUA please forward the entire e-mail message to Phishing@ncua.gov.
Additionally, you can file formal complaints concerning any suspected fraudulent e-mail with the Internet Fraud Complaint Center (IFCC) at www.ic3.gov. The IFCC is a partnership between the Federal Bureau of Investigation, and the National White Collar Crime Center.
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