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CHECKING REPRESENTATIVE II
Department: Finance
Location: Moon Branch
Salary: $1,815 per month minimum; commensurate with experience
Reports to: – Finance/Comptroller
MINIMUM QUALIFICATIONS
- Must maintain confidentiality with all information.
- PC experience (Excel, Word, etc) required.
- Strong analytical skills
- Strong organizational skills and detail oriented.
- Knowledge of Credit Union products and services.
- Ability to work independently.
- Ability to work a flexible schedule.
- Good attendance record.
- Must remain in the position one year.
Duties:
Process daily checking exceptions reports via Re-entry Repost. Respond to all calls on checking discrepancies, encoding errors and Deluxe orders. Monitor Courtesy Pay accounts. Prepare forms for scanning in Optical. Keep lines of communication open within the department and with other departments to assist with problems. Maintain a strong proactive relationship with Vendors. Assist in keeping updated and complete procedures for the department. Attend required Credit Union training and meetings. Handle other duties as assigned.
COLLECTOR
Department: ASSET QUALITY MANAGEMENT
Location: ROBINSON BRANCH
Salary: $2090 per month minimum; commensurate with experience
Reports to: Director – Asset Quality Management
MINIMUM QUALIFICATIONS
- Three-five years of consumer/real estate/credit card and/or commercial collection experience preferred, including early and late stage delinquent accounts
- Two years predictive dialer experience
- Knowledge of Federal and Pennsylvania State Fair Debt Collection Laws preferred
- Strong interpersonal and customer relation skills
- Excellent communication skills in person and over the phone
- Experience using multiple systems and software (ie Datasafe, Akcelerent, Excel, Word, and Outlook)
- Experience dealing with a myriad of collections including bankruptcy/foreclosures/workouts/legal accounts/collection agencies/credit consumer counseling
- Ability to interact with employees at all levels
- Ability to handle multiple duties
- Reliable
- Detail-oriented
- Credit Union collections or collections in a financial institution experience preferred
- Must remain in the position one year
Duties:
Responsible for collection of a variety of collection accounts including but not limited to pre-delinquency/workouts/charge offs from delinquent queue(s). Document all conversation regarding member accounts in appropriate systems. Skip trace members utilizing Accurint and other available tools within the Akcelerant system. Adhere to specified call volume minimums. Research accounts and contact members via phone and mail to determine reason account is past due concluding with an up-to-date or paid in full status. Send appropriate letters/documentation in a timely manner. Comply with collection laws and internal policies and procedures. Attend required Credit Union training and meetings. Handle other duties as assigned.
Part-Time Teller
Department: Member Services
Location: Moon Branch
Salary: $9.15 per hour; salary commensurate with experience
Reports to: AVP – Branch & Member Services
MINIMUM QUALIFICATIONS
- Teller experience preferred.
- Ability to handle cash and possess good analytical skills.
- Excellent member service skills.
- Demonstrated cross-selling skills.
- Good communication skills in person and on the telephone
- Knowledge of financial products and services
- Familiar with the use of computers.
- Ability to work flexible hours based on operational needs.
- Must remain in the position one year.
- Good attendance record.
Duties:
Receive and process transactions including deposits, withdrawals, transfers, loan/Visa payments and Visa cash advances on member accounts in person and requests by mail. Balance all assigned cash daily and ensure security of teller area. Perform daily work tasks such as computer entry of change of address, stop payments, etc. Cross-sell Credit Union products and services where appropriate or refer member to necessary staff. Answer member questions and provide appropriate suggestions to financial needs. Attend required Credit Union training and meetings. Handle other duties as assigned.
Please submit resume to the Human Resources Department for future consideration at hr@clearviewfcu.org or fax to: Attention Human Resources at (412)507-5173.
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